diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 0293184843
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verifying the OTP will securely authenticate you, eliminating the need for a password or email login. This convenient method allows for easy and hassle-free access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click on send OTP again and wait. If the OTP doesn't arrive after the allotted time, you can reach out to the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help shift your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earned gaming money, not from bonus collections. This means you can claim your earnings from gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings made using the bonus amount can be withdrawn by the player. The bonus funds themselves remain locked for use in gaming only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to identify the problem. If the withdrawal request fails, the money will be credited to your wallet account within 24 hours. If you don't see the funds, you can contact their care centre for assistance.
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